SUPPORT

Exceeding the expectations of our customers is our goal. Also many years after commisioning we are still dedicated to support your operation. Feel free to contact us should you have any technical question whatsoever.

  • You can always count on our support, 24 hours per day, via our support telephone line: +31 (0)71 203 2405
  • We can provide you with software updates, diagnostics and support remotely if you have your fire trainer connected to the Internet 
  • If onsite support would be required, we are standby to send out a technical expert.
  • All parts and components are available online or can be shipped by Flame Aviation usually with 24 hours.
  • There is no charge for remote assistance during the lifetime of the fire trainer. And, for your information, we actually pick up the phone!

 

Convince yourself about our dedication to support and contact one of our customers: